Intelligence Alert

Banking app outage reportedly affecting Lloyds, Halifax, Bank of Scotland, and TSB customers in UK as of Friday (28 February)

Risk level: Low Country: United Kingdom

As per reports, Lloyds Banking Group is experiencing an outage affecting Lloyds, Halifax, Bank of Scotland, and Trustee Savings Bank (TSB) banking apps as of Friday (28 February) morning.

• The issues began around 0800 hours local time, impacting customers across the UK.
• More than 4400 Lloyds customers, 3600 Halifax customers, 900 TSB customers, and 600 Bank of Scotland customers reported issues.
• The outage coincides with payday for many, preventing access to funds.
• Customers have reported problems with mobile banking, online banking, and mobile login.
• The affected banks have acknowledged the issues and stated that they are working to resolve them promptly. However, specific details regarding the cause of the outages or an estimated time for resolution have not been provided.

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