The challenge
Operations spanned remote locations where the nearest support was hours away and local conditions changed without warning. Existing monitoring was a daily news email, which routinely arrived after the event.
What we did
Each site and access route was registered with criticality tiers. Analysts monitored community sentiment, labour action and road conditions alongside conventional security indicators, escalating against agreed thresholds.
The outcome
The operator moved from reactive reporting to advance notice measured in days rather than hours, and completed the reporting period with no lost-time security incidents.