As per reports, the Malaysian Communications and Multimedia Commission (MCMC) issued a statement on Sunday (28 December), that telecommunication services, particularly for CelcomDigi, Maxis and Unifi Mobile users, were disrupted following a fire involving a telecommunications tower in Kampung Kelebor near Kuala Kangsar on Saturday (27 December).
The following are the additional details:
• Areas impacted by disruptions include Kampung Kelebor, Kampung Langkap Ketior, Kampung Rambai 7, Kampung Menora, Kampung Senggang, Kampung Ulu Kenas and Kampung Lempor.
• MCMC stated that service coverage at the Sungai Perak Rest and Service Area (R&R) along the North-South Expressway (Plus) located near the incident site, was also affected.
• MCMC has directed the relevant service providers to implement immediate corrective actions, including the preparation of a comprehensive recovery plan to address the coverage disruption.
• It has also implemented a temporary solution by activating Starlink satellite WiFi facilities at the Sungai Perak R&R (northbound) to ensure highway users continued to have access to telecommunications services.
