Duty of care is a standard, not a policy document
Courts and regulators increasingly ask what an organisation knew and what it did. A policy on a shared drive answers neither. Real-time intelligence, tied to the location of your people, is what turns a written commitment into a defensible record.
Start from the population, not the threat
Traditional programmes monitor the world and hope something matches. Effective ones invert it: register your people, sites and journeys first, then let the feed tell you which of them is affected. The output stops being a news digest and becomes a list of names.
The escalation ladder does the work
Detection is the easy half. What protects people is a pre-agreed ladder — reminder, second reminder, call attempt, manager notification, crisis team — that runs on the clock without anyone deciding to start it.
Evidence by default
Every alert sent, acknowledgement received and decision taken should be logged without anyone remembering to log it. That record is what you produce for an insurer, a regulator or a board.
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