Privacy policy for Gosafe

This Privacy Policy explains how MitKat (“MitKat”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use the GoSafe mobile application (“GoSafe” or the “app”), a traveller-safety service. By creating an account or using GoSafe, you agree to the practices described in this Privacy Policy.

Information we collect

Location data

GoSafe collects your device’s precise location (GPS), including in the background — when the app is closed or not in use — while Live Location Tracking is enabled or an SOS is active. We use your location to:

• send real-time safety alerts about incidents and risks near you;
• provide Live Location Tracking, which shares your location with our safety command centre while you have tracking enabled, including when the app is in the background, so we can monitor your wellbeing during travel; and
• power one-tap SOS emergency assistance, which sends your current location to our response team so that help can be dispatched.

You control location access through your device’s permission settings and the in-app Live Location toggle, and you can disable it at any time. We collect location only to provide these safety features.

Account and profile information

To deliver safety services we also collect:

• your name, email address and phone number (for account creation and verification by one-time password);
• your nationality, passport number and employee/identification code (where provided by you or your organisation, to assist with traveller identification and emergency response); and
• emergency contact details (name and phone number) you provide, so we can reach your nominated contact in an emergency.

How we use your information

We use the information we collect only to:

• provide and operate GoSafe’s safety features, including alerts, Live Location Tracking, and SOS emergency response;
• verify your identity and secure your account;
• contact you or your nominated emergency contact in a safety or emergency situation; and
• comply with legal obligations.

How we share your information

Your location and the information above are shared only with:

• MitKat’s GoSafe safety command centre / response team; and
• where applicable, the organisation that registered you for the service,

for the purpose of safety monitoring and emergency response. We do not sell your personal information, and we do not share your location or personal data with third parties for advertising.

Security and retention

All GoSafe data is encrypted in transit and at rest, and is retained only as long as necessary to provide the service or as required by law.

Account and data deletion

You can delete your GoSafe account and all associated personal data at any time from within the app (Account → Delete account), or by contacting us at marketing@datasurfr.ai.

Children’s privacy

GoSafe is not directed to children and is intended for use by adult travellers and authorised personnel. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you within the app.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

Email: marketing@datasurfr.ai