As per reports, on Sunday (28 September) at approximately 1415 hours local time (0815 hours UTC), the primary inspection terminals of the Canada Border Services Agency (CBSA) experienced a technical failure affecting several airports, including Montreal Trudeau International Airport, Toronto Pearson Airport, and Calgary Airport.
• The CBSA stated that the failure occurred during routine system maintenance and was caused by an unexpected technical problem. Efforts are underway to restore connectivity and resolve the issue.
• Primary inspection terminals are used by travellers to provide their customs declarations upon arrival in Canada. The outage is impacting the usual processing of incoming passengers.
• Montreal Trudeau International Airport reported that the terminal outage could result in longer than usual waiting times at border control.
• Toronto Pearson Airport and Calgary Airport also confirmed that their services were affected by the CBSA terminal failure, resulting in potential processing delays for incoming travellers.
