Impact Level: Notification
Locations Affected: Bengaluru, Bengaluru, Karnataka, Delhi, Mumbai, Maharashtra, Bangalore, Kolkata, West Bengal, Hyderabad, Telangana, Ahmedabad, Gujarat, Chennai, Tamil Nadu, Lucknow, Uttar Pradesh, Pune, India
Tracking Id: RINTP657266982
Description:
As per reports, over 100 IndiGo flights were cancelled on Wednesday (03 December) across key airports including Delhi, Mumbai, Bengaluru, Hyderabad, and Ahmedabad. Thousands of passengers were stranded at airports due to cancellations and delays. Passengers faced long queues at terminals as the airline struggled with operational disruptions.
The disruptions were caused by a combination of technology issues, airport congestion, inclement weather conditions, and a shortage of crew due to newly implemented Flight Duty Time Limitation (FDTL) norms. IndiGo apologised and said teams are working to restore normal operations, with temporary flight schedule adjustments expected to continue for the next 48 hours.
Background:
Recently, IndiGo has been experiencing punctuality challenges, with government data showing only 35 percent of flights on time on Tuesday (02 December) and 49.5 percent on Monday (01 December).
The recent FDTL norms mandate increased weekly rest periods for crew, limit night landings, and extend night duty hours, leading to a crew shortage that has compounded flight delays and cancellations.
Impact:
Flight delays of IndiGo are likely to persist for at least the next 48 hours as the airline works to realign its operations in response to the wider disruption affecting its services. Adjustments to aircraft rotations, crew availability, and ground handling processes may lead to prolonged waiting times and revised departure and arrival schedules.
More than usual number of passengers at the affected airports cannot be ruled out, particularly as travellers await updated flight information or rebooking options. Congestion may occur at check-in counters, security checkpoints, boarding gates, and airline service desks, potentially leading to longer queues and increased waiting periods.
Recommendations:
Travellers are advised to check directly with IndiGo before planning or commencing their journey, as schedules may be subject to sudden changes, delays, or cancellations. They can contact IndiGo’s customer‑care helpline at 0124‑617 3838 to verify flight status in advance, which can help avoid inconvenience and allow passengers to make necessary adjustments to their travel plans.
Sources:
• https://www.news18.com/cities/new-delhi-news/38-indigo-flights-cancelled-hundreds-of-passengers-stranded-at-delhi-airport-9747627.html
• https://timesofindia.indiatimes.com/india/massive-delays-indigo-flight-punctuality-crashes-to-35-some-cancellations-too-due-to-crew-shortage/articleshow/125740768.cms
